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An air source heat pump on a plinth beside a brick and flint house at dusk, a lit window above it

Air source heat pumps

Air source heat pumpsin Eastbourne, Lewes and Ringmer

MCS certified heat pump design and installation for homes, new builds and commercial properties, sized to a full heat loss calculation and set up to run your heating and hot water.

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  • MCS certified installer
  • Full heat loss calculation
  • Radiators or underfloor heating
  • Homes and commercial

What we do

What an air source heat pump does

An air source heat pump sits outside, usually at the side or back of the house. It takes heat from the outside air and moves it into your heating and hot water, using a little electricity to do it.

Because a heat pump runs at a lower water temperature than a boiler, the design matters. We size the heat pump, the hot water cylinder and every radiator or underfloor loop to the heat each room needs.

What's included

  • Air source heat pump design and installation
  • Full system specification and commissioning
  • Integration with underfloor heating and radiators
  • Homes, new builds and commercial properties
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An air source heat pump with insulated pipes running into a brick wall at dusk

How it works

How a heat pump installation works

Every system starts with the numbers, so it is the right size for your home before anything is fitted.

  1. A thermal imaging camera, laser measure and tape measure on a cottage windowsill

    Step 1

    Heat loss survey

    We measure up and carry out a full house heat loss calculation, room by room.

  2. A drawing of a heat pump system, from the outdoor unit to the hot water cylinder and radiators

    Step 2

    System design

    We specify the heat pump, the hot water cylinder and the emitters: underfloor heating, radiators or both.

  3. Gloved hands connecting insulated pipes to an outdoor heat pump at dusk

    Step 3

    Installation

    We fit the outdoor unit, cylinder, pipework and controls, and keep you updated at every stage.

  4. An air source heat pump beside a brick house at dusk, the window lit

    Step 4

    Commissioning

    We commission and test the whole system before we hand it over to you.

  5. Start with a free quote

    Tell us about your home and we'll get back to you.

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Is it right for my home?

Is a heat pump right for your home?

Heat pumps suit homes large or small, rural or urban. Four things decide how well one will work. Tell us what you know and we'll take it from there.

  1. A thermal imaging camera and laser measure on a cottage windowsill at dusk

    Insulation

    Is the house well insulated?

    A heat pump works best in a home that holds its heat. Filled cavity walls, a well-insulated loft and double or triple glazing all help, and are worth doing first.

  2. An air source heat pump on frosty gravel at dusk, vapour rising from the fan

    Outside space

    Is there space outside?

    The unit stands outside on an exterior wall, with room around it for air to flow and for us to reach it for servicing. It doesn't need the big garden a ground source system does.

  3. A large radiator under a sash window in a sitting room at evening

    Radiators or underfloor

    Underfloor heating or larger radiators?

    Heat pumps run most efficiently at low water temperatures, which is why they pair so well with underfloor heating. Larger radiators work too, and upgrading them is often part of the installation.

  4. A hot water cylinder with insulated pipework and a wall controller in a green cupboard

    Hot water cylinder

    Is there room for a cylinder?

    Unlike a combi boiler, a heat pump doesn't heat water on demand. Hot water is stored in a cylinder until you need it, so you'll need a cupboard or space to fit one.

0 of 4 answered

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Types of heat pump

Air-to-water and air-to-air

There are two main types of air source heat pump, and they do different jobs.

Gloved hands connecting insulated pipes to an outdoor heat pump at dusk

01 / 02

Air-to-water heat pumps

These take heat from the outside air and pass it into a wet central heating system: radiators, underfloor heating or both. They also heat the water in your hot water cylinder, so one system covers the whole house.

  • Runs radiators and underfloor heating
  • Heats your hot water cylinder
  • Replaces a gas or oil boiler
An air source heat pump working on a frosty evening, vapour rising from the fan

Why a heat pump

Why homeowners choose one

  • Low-carbon heating

    No gas or oil is burned at home. Pair it with solar panels and more of the electricity it uses comes from your own roof.

  • Warm through the winter

    Heat pumps keep working on cold days. The heat loss calculation sizes your system for the coldest weather.

  • Little maintenance

    There's very little to look after. We recommend a service once a year to keep it running safely.

  • Heating, and cooling on some models

    Depending on the model, a heat pump can provide cooling in summer as well as heating in winter.

Reviews

What our customers say

5.0

from 22 reviews

Read all 22 reviews
  • Combi boiler

    install a new combi boiler and flush out rads

    Daniel came to fit a new combi boiler . He made a very good job of it , he is neat and tidy , pleasant and reliable .would recommend him to others

    13 April 2018 · MyBuilder

  • Heating

    Gas / Heating engineer

    This company was preferred to an alternative larger one because he was prepared to listen to what exactly would suit my needs. We discussed other optional extras and he came e up with good solutions. Although we had no heating during an exceptionally cold spell, Dan was kind enough to offer the use of some free standing heaters that he had. After service was excellent and he has always told us to contact him if we have any queries and he is happy to come round.

    22 February 2018 · Rated People

  • New heating system

    Plumber

    Dan was excellent and installed our new system promptly. Dan finished the job within the specified timescale and also gave good advice on other improvements. We'll have no hesitation using Dan again or recommending him to a friend. Also, very competitive price.

    17 January 2018 · Rated People

Questions

Common questions

Most homes can have one. It works best in a well-insulated property, with space on an outside wall for the unit and room inside for a hot water cylinder. A heat loss survey tells us what your home needs.

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Contact

Get a free quote

Tell us what you need in a few taps, or message us on WhatsApp, and we'll come back to you with a quote.